Front Desk Agent

Comfort Inn & Suites Franklin East
• Franklin , KY , US

Posted a day ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

The Shift would be from 3 pm to 11 pm, 5 days a week.

• Manage guest check‑ins and check‑outs appropriately
• Balance cash at the end of each shift and generate reports for the next shift.
• Welcome guests warmly, determine their needs, and manage the registration process.
• Operate hotel switchboard, take calls and provide information and transfer calls
• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proven customer service experience with a strong guest‑focused mentality
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.

$12 hourly

Our property's vision is to positively impact. We value relationships, reputation, and returns for all employees, not just owners.