Patient Server

PATIENT SERVER (FULL TIME AND PART TIME)

Join to apply for the PATIENT SERVER (FULL TIME AND PART TIME) role at TouchPoint Support Services

• Hiring immediately for full‑time and part‑time PATIENT SERVER positions.
• Address:
  Ascension Franklin Hospital – 10101 South 27th Street, Franklin, WI 53132. Online applications accepted only.
• Schedule:
  
  Flexible full‑time and part‑time; 11:00 am – 7:30 pm, days may vary; rotating weekends.
• Requirement:
  Previous healthcare experience preferred but not required.
• Perks:
  Training available, bonus eligible and benefits eligible.
• Pay range: $16.50–$18.00 per hour.

Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick‑up, special requests and needs, and in‑between meal food delivery.

• Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
• Takes patients menu selections prior to each meal.
• Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
• Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
• Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
• Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
• Retrieves trays from patients' rooms.
• Maintains accurate and current information for each patient on assigned unit(s).
• Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
• Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
• Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
• Contributes to patient satisfaction goals by providing quality service.
• Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
• Maintains a clean, sanitary working environment.
• Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
• Utilizes equipment in performing job functions according to department's safety procedures.
• Follows facility and departmental safety policies and procedures to include incident reporting.
• Follows facility and departmental infection control policies and procedures.
• Follows the facility's protocols for Hazardous Materials and Waste Program.
• Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
• Performs other duties as assigned.

• Ability to lift and/or move up to 100 pounds.
• Computer technical skills to operate hospital systems.
• Excellent verbal and written communication skills.

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical (full‑time only)
• Dental (full‑time only)
• Vision (full‑time only)
• Life Insurance/AD (full‑time only)
• Disability Insurance (full‑time only)
• Commuter Benefits (full‑time only)
• Employee Assistance Program (full‑time only)
• Flexible Spending Accounts (FSAs) (full‑time only)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  or…