Senior Support Engineer III — Domain Expert & Problem Solver
Listed on 2026-10-18
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IT/Tech
IT Support, Systems Engineer
Northwestern Mutual Investment Services, LLC is seeking an experienced technical support professional to provide advanced domain-specific help to customers. You will track incidents, analyze complex issues, and contribute to knowledge bases to improve resolutions.
The role requires collaboration across Tier 1–3 and cross-domain teams to champion customer needs. The ideal candidate has 5+ years in mainframe development/support, 3–5 years in insurance application domains, and hands-on ITSM tools
This role is for the Senior Support Engineer III — Domain Expert & Problem Solver role at Northwestern Mutual Investment Services, LLC.
This posting is for the Senior Support Engineer III — Domain Expert & Problem Solver role at Northwestern Mutual Investment Services, LLC, based in Franklin, WI, United States.
We are looking to fill the Senior Support Engineer III — Domain Expert & Problem Solver position at Northwestern Mutual Investment Services, LLC in Franklin, WI, United States.
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