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Customer Service Manager - KPI‑Driven Leadership; Onsite

Job in Fraser, Macomb County, Michigan, 48026, USA
Listing for: Getinge
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 114000 USD Yearly USD 90000.00 114000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Manager - KPI‑Driven Leadership (Onsite)

Getinge is seeking a Manager, Customer Service in Fraser, MI to lead the CS team, manage the 4-hour SLA, and drive improvements in customer experience. The role requires a 4-year degree and at least five years of leadership in CS, with SAP and MS Office proficiency.

This on-site position emphasizes coaching staff, KPI reporting, and cross-functional collaboration with Purchasing, AR, and Shipping to ensure quality and timely orders. Join a global provider of life-saving technology.

We would love to welcome a new Customer Service Manager - KPI‑Driven Leadership (Onsite) to our group in Fraser, MI, United States.

This role, Customer Service Manager - KPI‑Driven Leadership (Onsite) at Getinge, could be your next move.

Are you ready to take on the Customer Service Manager - KPI‑Driven Leadership (Onsite) role at Getinge?

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