Office Assistant,Well Job Frederick area,Maryland USA,Administrative/Clerical

Job Description & How to Apply Below

Position: Office Assistant, Live Well
Requisition Number:

AS1025P

Job Title:

Office Assistant, Live Well

Pay Rate:

$23.29–$25.61 hourly

Position Type:

Support

Position Summary:

The Office Assistant, Live Well serves as the primary administrative and operational support professional for FCC Live Well. Reporting to the Assistant Director, Wellness Initiatives, this position oversees the daily operation of the reception area and Zen Den, helping to create a welcoming, organized, and supportive environment for students seeking wellness, basic needs, and counseling resources. The position supports departmental procurement and payment operations, including purchasing, invoice and payment processing, order tracking, inventory coordination, and vendor communication.

In situations involving student distress or crisis, the Office Assistant supports established response protocols by facilitating timely connection to counselors and appropriate campus resources while maintaining a calm and supportive environment.

Essential Duties and Responsibilities:

Serve as the primary point of contact for FCC Live Well, welcoming students, faculty, staff, and visitors and providing exceptional customer service.

Coordinate daily operations of the reception area and Zen Den, ensuring spaces remain welcoming, organized, appropriately supplied, and supportive of student wellness needs.

Manage counselor schedules and appointments, including intake coordination, appointment scheduling, referrals, and follow-up communications.

Assist students in navigating available wellness, counseling, basic needs, and student support resources and connect them with appropriate services.

Support established response protocols for students experiencing distress or crisis by assisting with intake, monitoring students awaiting counselor availability, facilitating communication with appropriate personnel, and maintaining a safe and supportive environment.

Manages departmental procurement and payment operations, including purchasing, invoice and payment processing, order tracking, inventory coordination, and vendor communication.

Maintain office records, prepare reports, perform data entry, track participation, appointments, referrals, and program engagement metrics.

Assist with planning, promotion, logistics, and implementation of wellness programs, outreach initiatives, workshops, and special events.

Maintain confidentiality of student information and records in accordance with applicable college policies and applicable FERPA and HIPPA requirements.

Collaborate with counselors, wellness staff, faculty, and campus partners to support student success, wellness initiatives, and a culture of care across the institution.

Perform other duties as assigned.

Required

Minimum Qualifications:

Associate’s degree in a field related to Social Sciences (social work, psychology, etc.).

Two (2) years of experience in customer service, administrative support, student services, healthcare, social services, counseling, or a related environment.

Demonstrated ability to interact professionally and compassionately with individuals from diverse backgrounds, including those experiencing stress, crisis, or other personal challenges.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn and utilize college systems and databases.

Strong organizational skills the ability to manage multiple priorities, maintain accurate records, and work effectively in a fast-paced environment.

Excellent written and verbal communication skills.

Commitment to supporting a diverse student population and fostering an inclusive campus environment.

Demonstrated ability to maintain confidentiality and exercise sound judgement when handling sensitive information.

Desired

Qualifications:

Bachelor’s degree in psychology,…

Office Assistant, Well

Job Description & How to Apply Below

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