CRM & Customer Success Specialist - Hybrid; Frederick
Listed on 2026-10-06
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Customer Service/HelpDesk
CRM Systems & Management, HelpDesk/Support, Customer Success Management, Technical Support
LIVunLtd Systems in Frederick, MD is seeking a Service Support Specialist to handle customer inquiries via calls, emails, web and technician requests. You will be trained across the service support operations and customer journey, using Salesforce to manage cases and KPI tracking.
The role is hybrid, with proximity to Frederick, MD. You will monitor inbound communications, update customer information in Salesforce, perform data entry, confirm service calls, and help maintain KPI reporting while
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- Hybrid (Near Frederick) position at Tier1usa, we are reviewing applications now.
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- Hybrid (Near Frederick) at Tier1usa, could be your next move.
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