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Customer Support Liaison & Escalation Specialist

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: AmeriGas
Full Time position
Listed on 2026-10-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 59000 - 72000 USD Yearly USD 59000.00 72000.00 YEAR
Job Description & How to Apply Below

Ameri Gas is seeking a Customer Support Tactical Team Specialist in the United States. This role acts as a bridge between our contact center and field operations, focusing on complex issue resolution and cross-department collaboration.

You will manage escalated requests and coordinate with multiple teams to ensure timely resolutions. Ideal candidates will have strong communication, problem-solving, and collaboration skills, with 2+ years in contact center operations or customer service.

This position is for the Customer Support Liaison & Escalation Specialist role at Ameri Gas.

This posting is for the Customer Support Liaison & Escalation Specialist role at Ameri Gas, based in MD, United States.

We are looking to fill the Customer Support Liaison & Escalation Specialist position at Ameri Gas in MD, United States.

The Customer Support Liaison & Escalation Specialist role at Ameri Gas is now open for applications in MD, United States.

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