Registration and Intake Support Specialist Job Frederick area,Maryland USA,Education / Teaching

Requisition Number: AS950P

Job Title: Registration and Intake Support Specialist

Pay Rate: $17.59 - $23.69 hourly

Position Type: Part-time Variable Schedule

Position Summary

This position supports the Adult Education & ESOL programs and is responsible for intake, assessment, registration, and enrollment of learners. This position provides student support from the time of application through enrollment and one year post exit. The Adult Education & ESOL Registration and Intake Specialist demonstrates sensitivity to and understanding of community college students’ diverse academic, socioeconomic, cultural, disability, and racial/ethnic background and may use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Essential Duties and Responsibilities

Respond to student information requests and inquiries via telephone, email, text, chat, and face-to-face.

Assist students in completing paper and online forms.

Assist students with class registration process.

Resolve issues and instruct students through various self-service systems, including but not limited to People Soft, myFCC, email, and Lumens.

Prepare and enter data into system to support overall check-in process.

Other duties as assigned.

Required

Minimum Qualifications

Associate’s degree.

Ability to converse in a language other than English (Spanish preferred).

Two (2) years of experience in Education, Human Services, or other student support roles.

Working knowledge of Microsoft Office Suite.

Desired Qualifications

Excellent interpersonal, written communication, and customer service skills.
Experience with a post-secondary higher education environment.
Experience working with diverse populations.

Work Schedule

Hours will shift per Adult Ed & ESOL registration cycle. To include daytime, evening, & Saturdays.

Full/Part Time

Part Time

Telework Eligible?

Essential Personnel?

Special Instructions to Applicants

All applications and required documents must be submitted online. Mail, e-mail, or fax submissions will not be accepted. Cover letters may be addressed to the Search Committee and should briefly address your qualifications as related to the requirements of this position.

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values engagement and belonging for students and staff and encourages members from historically under-represented groups to apply.

Non-Discrimination

Statement

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.

#J-18808-Ljbffr


Increase/decrease your Search Radius (miles)



Job Posting Language