Library Technician-Eligibility List

This job announcement is being used to create a pool of qualified candidates for future vacancies.

Hiring for these positions will occur as openings become available and is dependent upon continued funding.

Join the vibrant, community-minded team at Frederick County Public Libraries (FCPL)! We are seeking a creative, energetic, and visionary individual to become part of our team.

Located in Central Maryland between Washington D.C. and Baltimore, FCPL is a rapidly developing system of nine libraries and two bookmobiles. Our mission is to facilitate the public's freedom to explore, to invent, and to transform. FCPL connects people to ideas and to each other, helping to foster individual and community growth.

Non-exempt; part-time; 18 hours per week; scheduled to work days, evenings and weekends during FCPL operating schedule; no-benefits with exception to enrollment in the Maryland State Teacher's Pension Plan and Employee Sick and Safe Leave; subject to system-wide reassignment.

• C. Burr Artz Public Library: 18 hours per week assigned to this location
• Emmittsburg Branch Library: 18 hours per week assigned to this location
• (2) Substitutes
  : 18 hours per week. Work locations may vary from week to week in support of all Frederick County Public Library branch locations. Assignment may occasionally be at one location for an extended period of time.

This para-professional position provides comprehensive library services to patrons and is involved with a wide variety of library activities and operations. Supervision is received from the Assistant Branch Administrator or Branch Administrator.

• Provide strong and effective customer service, exhibiting patience and courtesy while staffing the desk, including check-in and check-out of FCPL materials
• Assist patrons of all ages with information questions or reader's advisory requests and assistance with using library technologies, downloading e-content and related assistance
• Assist patrons in using computerized and print information sources and/or direct them to other appropriate sources
• Maintain general knowledge of branch collections and resources, and current literature
• Present pre-planned programs for children, teen and adults, as needed
• Perform basic bibliographic searches related to interlibrary loan requests and reserves
• Explain FCPL policies and services to patrons, and refer difficult questions to the supervisor
• Assist with general maintenance of branch collections
• Prepare and maintain displays to promote reading and FCPL services, as assigned
• Circulate FCPL materials (check-out and return); and perform other basic clerical duties related to circulation of materials
• May perform duties as a Passport Acceptance Agent, to include executing passport applications
• May perform duties as a Notary Public, to include witnessing the signing of documents and verifying their authenticity
• Participate in outreach events to promote library services
• Assist with emptying and transporting books and materials from the book drop
• Attend related workshops, meetings and learning opportunities
• Perform other related duties as required

To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• High school graduation or the equivalent
• Minimum 1 year of work experience providing customer service working directly with the public

Substitutions for the above-listed required education and experience are an Associate’s Degree.

A successful incumbent operating in this role displays the following:

• Knowledge of public library practices and procedures
• Knowledge of research techniques, research materials and general readers' interest, as well as authors, books and other formats of library materials
• Working knowledge of social media tools and techniques, and ability to effectively communicate in an online environment to engage customers via social media
• Knowledge of standard computer applications and devices…