Mentoring Program Specialist

Mentoring Program Specialist

Hood College seeks a dynamic, organized, and relationship-oriented Mentoring Program Specialist to provide management, education, promotion, and constituent relations regarding mentoring at Hood as part of the College's U.S. Department of Education Strengthening Institutions Program (SIP) grant, Student Success in the AI Era:
Advancing Retention, Completion, and Workforce Readiness at Hood College. This is temporary grant funded position.

Under the general direction of the Director of Career Development and Experiential Education, the Mentoring Program Specialist builds, enhances, and supports career and professional development mentoring initiatives and opportunities by connecting students with alumni, parents, friends of the College, faculty, staff, and graduate students. Program formats may include ongoing paired mentoring relationships as well as flash mentoring through the implementation of an online mentoring platform.

Essential Duties include the following. Other duties may be assigned.

Program Development and Administration — 25%

• Develop, maintain, and revise program procedures, timelines, participant guidelines, communications, and resources.
• Manage relationships with external vendors, consultants, and service providers.
• Create and update orientation and training materials for stakeholder preparation and resources to support effective mentoring relationships.
• Coordinate ongoing mentoring pairings and flash mentoring, aligning activities with student needs, mentor offerings, and College priorities.

Mentor Recruitment and Engagement — 25%

• Recruit mentors from the Hood College community, including alumni, parents, friends of the College, faculty, staff, and graduate students.
• Help build a diverse pool of mentors representing varied industries, age demographics, career paths, and professional experiences.
• Communicate program expectations, timelines, and opportunities to prospective and active mentors.
• Liaise with Institutional Advancement as thought partners on mentor recruiting and messaging.
• Collaborate with Hood campus colleagues such as Admissions, Community and Inclusivity, Marketing and Communications, and the Graduate School, for recruiting and communicating with potential and current mentors.

Student Outreach, Matching, and Participation — 25%

• Promote mentoring opportunities to students and explain participation options and expectations through online and social media communications, published materials, information sessions, and in-person interactions.
• Coordinate matches on the mentoring platform based on internal algorithms in addition to student interests, goals, field(s) of study, geography, and affinity groups.
• Manage student participant onboarding and training.
• Collaborate with Hood campus partners such as Advising, Student Success, Residence Life, Institutional Advancement, Community and Inclusivity, and Student Engagement for recruiting and communicating with potential and current mentees.

Relationship Support and Program Activity — 15%

• Serve as the primary point of contact for mentors and students, providing guidance, check-ins, and resources.
• Help address participant questions or challenges and facilitate appropriate next steps when needed.
• Coordinate career-readiness activities utilizing mentors in group settings to present to, and interact with, students.
• Provide support to participants as they conclude or transition mentoring relationships.

Assessment, Records, and Continuous Improvement — 10%

• Track participation, communication, and related programs and activities using mentoring platform, Handshake, and other analytical tools to prepare summaries and reports.
• Collect and review feedback through surveys, focus groups, and individual meetings.
• Use…