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VoIP System Architect

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: Insight Global
Full Time position
Listed on 2025-12-19
Job specializations:
  • Engineering
    Systems Engineer, Technical Support
  • IT/Tech
    Systems Engineer, Technical Support
Job Description & How to Apply Below

Job Overview

A client of Insight Global's is looking for a Systems Architect to help design, integrate, and deploy IP based systems for a program with the FAA. This individual can sit remote with flexibility to occasionally travel to project sites.

Location: Frederick, MD (Can sit remote with occasional onsite travel)

Duration: 12mo Contract to Hire

Base pay range

$/yr - $/yr

Your Tasks:
  • Design, integrate, and deploy client Air Traffic Control (ATC) project IP-based voice communications systems/subsystems, including analog protocol converters for radio and telephony, networking, and air traffic controller operator and administrator acceptance.
  • Provide technical support from project initiation to closeout, ensuring requirement validation and customer satisfaction.
  • Orchestrate and conduct internal and customer system design and requirement events within project schedule and budget.
  • Translate customer needs into requirements and competitive solutions, maximizing R&S content by creating and maintaining a Verification Cross Reference Matrix (VCRM) throughout the project lifecycle.
  • Review and, at times, derive customer requirements for compliance against R&S products, establish requirement success criteria, and assist in allocation per test case.
  • Develop system architecture according to customer requirements and CONOPS, including high-level to detailed designs, call/network data flows, sequence diagrams, and review/approve technical drawings and specifications from design and product teams.
  • Develop quality system design and configuration documentation in coordination with test, design engineers, and peer product engineering teams.
  • Support test team with test planning and support test execution.
  • Support training team with event execution and customer management.
  • Serve as technical interface between customers, client product design and development teams, and project management.
  • Lead product certification by coordinating with external labs and managing product assets in both Canada and the United States.
  • Install and configure networking and computing systems.
  • Provide expert-level technical support and troubleshooting of voice communication systems.
  • Provide routine internal and external customer updates on engineering activities.
Core Qualifications
  • Deliver high-quality artifacts in coordination with the Configuration Management and Product Quality teams and prepare client materials for delivery.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering, Information Technology, and Project Management
Industries
  • Engineering Services and IT System Testing and Evaluation
Benefits
  • Medical insurance
  • Vision insurance
  • 401(k)
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