Associate Credit and Collections Analyst

About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.

We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

The Associate Credit and Collections Analyst provides credit risk evaluation and accounts receivable support in alignment with the organization's business objectives. This role assists in evaluating the creditworthiness of prospective and existing commercial customers, conducting basic financial statement analyses, and executing day-to-day collection activities to optimize Days Sales Outstanding (DSO) and cash flow. Working under standard operating procedures and established authority limits, the Associate helps balance sales enablement with risk mitigation, ensures compliance with corporate credit policies and internal controls, and participates in continuous improvement initiatives.

• Credit Evaluation Support:
  Partner with internal sales and customer teams to gather credit data; assist in conducting credit investigations using bank/trade references, credit bureaus, and public records. Prepare basic credit memorandums and credit approval packages for management review.
• Order Review & Hold Processing:
  Assist in reviewing customer account status and releasing credit holds on whole goods and parts orders in accordance with established approval matrices and credit policies.
• Accounts Receivable & Collections:
  Assist in managing assigned customer accounts receivable portfolios; contact customers regarding past-due balances, confirm receipt of invoices, and facilitate timely payment resolution.
• Cash Flow & DSO Tracking:
  Support receivable turnover goals and DSO targets; assist in processing credit card transactions, reconciling billing discrepancies, and supporting titling documentation.
• Reporting & Documentation:
  Synthesize AR and credit data to assist in the preparation of monthly aging reports, credit limit reviews, and delinquency trends to provide fact-based decision support for management.
• Continuous Improvement (CIIMS):
  Develop an understanding of the Continuous Improvement Management System (CIIMS) and actively support continuous improvement projects within credit and shared services.
• Standard Work & Systems:
  Follow standard work instructions across enterprise credit/ERP platforms (e.g., AS400, FIS Get Paid); identify customer-friendly system improvements and shared service enhancements.
• People First Culture:
  Continuously grow knowledge and understanding of People First competencies to engage, develop, and connect team members.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Knowledge of basic finance, accounting, and commercial credit principles.
• Proficient in Microsoft Office Suite:
  Excel, Word, PowerPoint, SharePoint.
• Strong verbal and written communication skills with the ability to interface professionally with internal teams and external customers.

• Familiarity with financial statement analysis, commercial credit evaluations, or B2B collections.
• Exposure to enterprise ERP systems or automated credit/receivables platforms (e.g., AS400, FIS Get Paid).
• Familiarity with U.S. and international credit, banking, or trade regulations.

Core Competencies: Internal Contacts:
Contact with employees or…