HR Generalist; Team Member Experience Partner

HR Generalist (Team Member Experience Partner)

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SCI Team Member Expectations: All SCI team members are expected to:
Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. Follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintain compliance with federal, state, and local employment laws and regulations; follow self‑direction and person‑centered planning procedures and philosophy;

and foster a culture that values diversity.

• Partner with TME Manager(s) and SCI leaders at multiple levels and their teams to execute People and Culture strategies and activities that foster growth, innovation, and organizational effectiveness. This includes assisting and collaborating on the design and implementation of programs, processes, and tools to help set managers and team members up for success.
• Assist TME Manager with partnering and coaching leaders and Team Members on ensuring advocacy and fairness.
• Work closely with all Team Members to drive and sustain culture initiatives that focus on engaged Team Members, positive work environment, increased productivity, and retention.
• Assist TME Manager with coaching leadership in handling conversations regarding career growth, performance management, compensation, and equity.
• Serve as support with the onboarding process and PCN processing.
• Assist in updating and distributing SCI’s People and Culture policies and procedures.
• Assist Team Members and leadership to answer questions or concerns regarding company policies, practices, and regulations.
• Review and modify the Team Member handbook where appropriate.
• Under the direction of the TME Manager, successfully coach and counsel leaders on maintaining positive Team Member relations.
• Collaborate with People and Culture team to champion an environment where we can inspire and develop all people to do their best work.
• Assist the TME Manager in developing and delivering along with the SCI leadership disciplinary actions and performance improvement plan (PIP), as required.
• Proactively identify opportunities and assess improvements to the Team Member's experience and collaboratively develop and implement innovative and effective solutions.
• Under the direction of the TME Manager, assist on staffing, compensation, training, performance management, manager capability, and compliance concerns.

• This role does not have supervisory duties.

• Bachelor’s degree in Human Resources, Psychology or Business Administration/Management or relevant experience.
• SHRM or PHR/SPHR certification preferred.

• Minimum 3 years of experience in various facets of People and Culture (employee relations, performance management, onboarding, offboarding, compliance, compensation, benefits, etc.).
• Solid knowledge of local labor laws and compliance requirements.
• Experience interpreting data, diagnosing issues, and making business recommendations.

• People Come First (Customer Focus):
  Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve services.
• Building Relationships and Connections:
  Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders).
• Education (Informing Others):
  Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to team members. Consistent communicator, provides team members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holders.
• Diversity:
  Values,…