AX ERP System Administrator

Position: AX 2012 ERP System Administrator
Job Description We’re seeking a hands-on Microsoft Dynamics AX 2012 ERP System Admin focused on functional/system administration and Production stability. The role centers on operations, incident response, configuration, integrations (AIF), batch orchestration, security, and reporting—while coordinating with developers and vendors for code-level fixes. Coding is incidental; you should be able to interpret logs and X++ stack traces and shepherd fixes through change management.

Key Responsibilities Production Operations & System Administration Own day-to-day uptime, performance, and integrity of AX 2012 Production and key lower environments.

Administer AOS instances, Batch server configuration/queues/classes, and AIF inbound/outbound ports and endpoints (NetTCP/HTTP/FILE/MSMQ).Monitor and tune SSRS execution (with DBA), manage report deployments, and track job failures.

Maintain security (roles/duties/privileges), Segregation of Duties checks, and perform periodic access reviews.

Manage print management, workflow execution, and Management Reporter (or replacement) stability.

Oversee environment refreshes, backup/restore coordination (database/model store), and non‑prod data masking.

Functional Support & Continuous Improvement Serve as the primary contact for Finance, Supply Chain, and Retail super-users; translate issues into reproducible defects or configuration requests.

Drive root cause analysis for recurring incidents; implement configuration changes or coordinate code fixes with developers/ISVs.Execute minor changes via configuration, security updates, SSRS parameters/datasets, and DIXF where appropriate—avoiding net‑new code when feasible.

Support period close and peak events with playbooks, capacity planning, and stability checkpoints.

Incident, Problem & Change Management Lead P1/P2 incident response for AX Production; run triage bridges, business communications, and post‑incident RCAs.Operate a pragmatic change process for non‑code changes; coordinate modelstore and SSRS deployments with dev/infra.

Maintain runbooks for common failures (stuck batches, AIF retries, orphaned sessions, blocked SQL, SSRS timeouts).Track MTTA/MTTR, batch‑window adherence, and integration success rates; drive down repeat incidents.

Integrations, Data & Monitoring Administer AIF services/ports, schemas, adapters, and message pipelines; manage retries and error‑handling.

Coordinate with EDI/iPaaS partners and internal devs on interface defects; validate end‑to‑end data flows.

Implement proactive monitoring (AOS health, batch throughput, AIF queues, SSRS job status) with alerting and dashboards.

Maintain interface catalogs, environment topology diagrams, and RACI for support.

Stakeholder Engagement Act as a trusted partner to business super‑users; set expectations, communicate ETAs, and improve operational hygiene.

Coordinate vendors/ISVs as needed (add‑ons, licenses, hotfixes).

PLEASE NOTE:

while the strong preference is to hire someone within a commutable distance from Frederick, MD, who can work onsite Tuesday, Wednesday and Thursday every week, we are open to hiring remotely from the following states:
Alabama
· Alaska
· Arizona
· California
· Colorado
· Connecticut
· Delaware
· Florida
· Georgia
· Illinois
· Indiana
· Kansas
· Kentucky
· Louisiana
· Maine
· Maryland
· Massachusetts
· Mississippi
· Missouri
· Montana
· Nebraska
· Nevada
· New Hampshire
· New Jersey
· New York
· North Carolina
· Ohio
· Oregon
· Pennsylvania
· Rhode Island
· South Carolina
· Tennessee
· Texas
· Utah
· Vermont
· Virginia
· Washington
· West Virginia
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