ERP Program Manager

Exempt; full-time; 40 hours per week;
Monday-Friday; 8 am to 5 pm; full benefits

The Enterprise Resource Planning (ERP) Program Manager leads strategic ERP modernization efforts across the enterprise, ensuring alignment with County priorities of transparency, efficiency, and collaboration. This role oversees implementation of Infor Cloud Suite, working closely with all levels of project stakeholders and executive leadership to ensure structured, policy-aligned, and performance-driven outcomes. The ERP Program Manager serves as a subject matter expert of systems, integrations, and processes associated with enterprise fiscal and human resource management used by all divisions and agencies of Frederick County Government.

The position leads the governance and portfolio management of technical fiscal administration to ensure audit, reporting, and data driven decisions. The ERP Program Manager provides business process analysis and recommends areas of improvement along with developing a truly resilient ERP landscape, going beyond that of Infor. This job class will hold the appropriate level of authority and accountability to make decisions and may directly or indirectly supervise employees and contractors, conduct purchasing solicitations, contract reviews, and implement projects from initiation to closing within the ERP project portfolio and its operations.

This role works closely with the IIT Project Management Office (PMO) and receives supervision from the CIO.

NOTE:

The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include:
  Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE:

Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.

• Serve as liaison between the CIO, ERP Steering Committee, and departmental directors, ensuring transparency and coordinated decision-making
• Administer and monitor change control processes, including system updates, module enhancements, and workflow refinements in collaboration with the IIT PMO
• Manage vendor relationships, contractual obligations, budgetary components related to ERP platforms and professional services
• Ensure ERP system compliance with data governance, security policies and audit requirements
• Collaborate with technical teams to maintain system stability, integration integrity, and data security
• Integrate automation, analytics, and AI-enabled tools into ERP workflows to enhance operational insight and decision quality
• Provide leadership, supervision, and mentoring to staff and cross-functional team involved in ERP initiatives
• Track project performance, resource utilization, and measurable outcomes tied to County performance goals
• Promote a culture of accountability, collaboration, and continuous improvement across teams involved in ERP…