Head of Operations & Business Management

Job Description At Rowan Digital Infrastructure, we are transforming data center delivery for speed and scale. Our mission is to deliver best-in-class data center solutions to hyperscale customers who share our commitment to sustainability, and to do so with an unwavering focus on efficiency, quality, and flexibility. Our data center solutions are tailored to our customers’ needs and delivered by our exceptional end-to-end team.

Rowan is assembling a strategic portfolio of data center sites in Tier 1 markets across the United States at various stages of development, and we’re looking for incredible and passionate people to help us advance our company and our commitment to building a more sustainable future.

Rowan is backed by Quinbrook, a leading investor in the energy transition, and Blackstone, the world’s largest alternative asset manager.

As a Manager, Critical Operations, you will be responsible for the property’s overall condition and operational integrity, ensuring the reliability, maintenance, and compliance of all landlord-owned infrastructure. This includes substations, electrical distribution systems, roofing, stormwater management, exterior lighting, roadways, and all infrastructure extending to the facility’s exterior. You will oversee maintenance programs, vendor management, and risk mitigation strategies, ensuring the infrastructure remains operationally sound, compliant with regulatory standards, and aligned with tenant needs.

Travel:
Ability to travel up to (20%) for company gatherings

Compensation: $126K -$150K (Offers Bonus)

Ensure regulatory and safety compliance You will oversee maintenance activities and vendor operations to ensure compliance with local, state, and federal regulations, including OSHA, environmental laws, and building codes. You will maintain documentation of inspections, permits, and compliance reports to ensure audit readiness

Manage contract adherence You will verify that vendor contracts align with company policies and regulatory requirements. This includes tracking service level agreements (SLAs), monitoring contract performance, and documenting deviations or corrective actions

Support internal and external audits You will participate in scheduled compliance reviews and audits, ensuring that operational and safety standards are consistently met. Any identified risks or non-compliance issues will be escalated for resolution in collaboration with senior leadership

Develop and implement maintenance programs You will execute a structured maintenance program, integrating preventive, corrective, and predictive maintenance strategies to enhance asset longevity and operational reliability

Oversee critical infrastructure performance You will manage the operation and maintenance of electrical, HVAC, plumbing, and structural systems on the exteriors of the buildings. This includes conducting condition assessments, troubleshooting performance issues, and coordinating necessary repairs or upgrades

Utilize maintenance tracking systems You will leverage a Computerized Maintenance Management System (CMMS) to track work orders, manage service requests, and analyze maintenance trends. This ensures efficient operations and data-driven decision-making

Oversee vendor relationships and performance You will coordinate vendor selection, ensuring contractors meet technical qualifications, safety standards, and performance expectations. You will track vendor work quality, enforce service agreements, and provide performance feedback

Manage operational budgets You will monitor maintenance and operational budgets, ensuring expenses align with financial planning objectives. You will…