Communication and Outreach Coordinator; COC East Frederick Rising

Organization: East Frederick Rising (EFR)
Location: Frederick, MD
Position Type: Part-Time, Contract
Compensation: $25/hour

The Communication and Outreach Coordinator (COC) supports East Frederick Rising’s mission by strengthening community engagement, broadening organizational visibility, and facilitating communication between stakeholders and the EFR Board. This part-time position is funded by EFR general funds until supplemental grant funding is secured.

The Coordinator will work closely with the Board and staff to develop and implement a comprehensive communications and outreach strategy that builds community awareness, engagement, and support for East Frederick’s growth and revitalization.

• Become fluent in EFR’s vision, goals, objectives, and ongoing initiatives to effectively build support and serve as a liaison between residents, businesses, nonprofits, community leaders, and the EFR Board.
• Collaborate with the EFR team to execute a communications and outreach plan that includes:
  • Growing EFR’s online presence (Facebook and Instagram) with engaging and educational content targeted to specific audiences.
  • Building and maintaining a network of East Frederick businesses with the long-term goal of establishing a business membership program.
  • Increasing awareness of EFR activities, including the Façade Improvement Program, and highlighting EFR’s role in the community.
  • Facilitating community engagement around local projects, initiatives, meetings, and events affecting the East Side.
  • Communicating a clear narrative of life on the East Side, including community strengths, needs, concerns, and opportunities.

• Attend monthly board meetings and participate in Communications and Outreach Committee meetings.
• Manage all social media platforms (Instagram, Facebook, Linktree, Linked In) and share 2-3 posts a week (or as needed).
• Coordinate, design, and deliver a quarterly email newsletter (goal of moving to monthly newsletters).
• Update the EFR website monthly, including forms, surveys, links, board bios, and posts as needed.
• Maintain and update a searchable business database.
• Attend or monitor public meetings as allowable, providing clear summaries with graphic-supported posts.
• Manage the  inbox and route emails appropriately.
• Collaborate to create and maintain a community calendar of relevant meetings and events.
• Develop and track analytics for four communications campaigns, posting 3–4 high-quality posts per week. Campaigns include:
  • “Meet Your Neighbors” – highlights local businesses, events, organizations, residential neighborhoods, and residents.
  • Redevelopment project updates (project- and policy-specific).
  • Community survey outreach.
  • Fourth campaign developed by the COC based on organizational needs.
• Manage the  inbox and route emails appropriately.
• Manage EFR’s email list using Mail Chimp and Word Press tools.
• Assist with planning and organizing EFR events, including focus groups, as allowable within monthly hours or with discretionary funding.
• Provide a formal three-month update to the Board.
• Draft and send an introductory letter (with Board review) to key community stakeholders introducing the COC role and EFR’s mission.

• Proven experience in social media management, content creation, and community engagement.
• Strong writing, editing, and graphic design skills (experience with Canva, Adobe Suite, Mailchimp, Word Press, or similar tools preferred).
• Experience developing outreach campaigns, newsletters, and stakeholder communications.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Familiarity with local Frederick community, businesses, and government is a plus.
• Proficiency with Microsoft Office, Word Press, and email marketing platforms (e.g., Mail Chimp).

To apply, please submit:

Send to:
Subject Line: Application – Communications and Outreach Coordinator

Final date to receive applications: January 9, 2026