Veterinary Client Service Representative

Overview

CARE Veterinary Center is seeking a full-time experienced Overnight Veterinary Client Service Representative to join our team.

Our Veterinary Client Service Representatives answer and triage phone calls from clients, schedule appointments and procedures, check in clients, monitor flow, manage record requests, process payment transactions, and more.

• Answer and triage phone calls from clients
• Schedule appointments and procedures
• Check in clients and monitor flow
• Manage record requests
• Process payment transactions
• Provide other related client service duties as needed

• Experienced Veterinary Customer Service Representative
• Compassion for both animal patients and their owners
• Motivated team player
• Ability to communicate effectively and professionally with doctors, customers, and staff
• Desire and passion to learn every day
• Reliable, detail-oriented, and comfortable in a fast-paced environment

Compensation negotiable based on credentials and experience with an hourly pay rate starting at $18–$22/hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to health and life insurance, and short- and long-term disability plans, eligible team members receive:

• Competitive pay
• 401(k) with employer match
• Mental health resources, including 24/7 access to Lyra Health
• Paid parental leave
• Purr-ental leave for adopting a pet
• Employer-sponsored childcare and elder care
• Personalized care for every family-forming journey
• Discretionary funds and FREE CE courses
• Pet perks and veterinary service discounts
• Student loan management tools and assistance

Provide your best care with fewer barriers. We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. In our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease. Support for you is as vital as the support you provide.

You’ll Thrive With Us

At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach the fundamentals of running a pet hospital
• Scholarship opportunities and tuition reimbursement
• Move into any specialty, hospital type, or environment - across the nation
• Leadership training for a thriving and long career in the veterinary profession

Apply today! We look forward to hearing from you!