Veterinary Technician Manager

Veterinary Technician Manager – Thrive Pet Healthcare

Apply now for a full‑time Veterinary Technician Manager position at CARE Veterinary Center, a Thrive Pet Healthcare partner located in Frederick, Maryland.

CARE Veterinary Center provides 24/7 emergency and specialty care to dogs and cats throughout the DC, MD, WV, and PA tri‑state area. We offer Internal Medicine, Surgery, Rehabilitation, and hyperbaric oxygen therapy, supported by a highly trained veterinary team.

As the Technician Manager
, you will deliver high‑quality nursing care while guiding and supervising a team of veterinary technicians. Your responsibilities include driving shift efficiency, delegating tasks, mentoring staff, and maintaining workflow during both routine and emergency cases.

• Supervise technicians and other medical personnel – evaluate performance, conduct 1:1s and reviews, monitor time reporting, enforce company policies, and communicate new practices.
• Schedule staff according to departmental needs, monitor overtime hours, and ensure proper coverage during shortages.
• Administer on‑call and standard schedules for staff.
• Ensure new staff receive adequate training; mentor all staff on performance and training needs.
• Perform technician or assistant duties as scheduled.
• Liaise with department leads and leadership regarding patient care and hospital operations; resolve issues as needed.
• Touch base daily (when scheduled same day) and weekly with the Hospital Director to discuss updates and hospital needs.
• Attend weekly or bi‑weekly leadership meetings as required.
• Oversee cleaning, stocking, and inventory duties; hold staff accountable as a team.
• Maintain confidentiality and professionalism concerning employee issues; proactively address concerns.
• Keep hospital management informed of risks that may impact operations or employee relations; work with management to resolve.
• Apply hospital policies and procedures, including those in the Employee Handbook.
• Perform clinical laboratory procedures, medication calculations and administration, venipuncture, catheter placement, animal restraint, vital sign monitoring, client communications, radiographic technique, anesthesiology, patient physical assessments, and veterinary protocols.
• Ensure staff complete Thrive U trainings and remain up to date.
• May consider an equivalent combination of education, certification, training, and/or experience.
• Perform other duties as assigned by the Manager.

• 5+ years of veterinary technician experience (Emergency/Specialty preferred).
• Previous leadership or supervisory experience strongly preferred.
• Strong communication and mentoring skills.
• Flexible schedule including weekends and holidays.
• Credentialed tech (CVT, LVT, RVT, LVMT) preferred; equivalent experience considered.

• Access to Thrive
  
  U’s free continuing education courses.
• Live virtual workshops to develop leadership skills.
• Program designed to teach fundamentals of running a pet hospital.
• Earn AVMA‑CVTEA Accreditation and become a certified Vet Tech through our accredited distance learning program.
• Scholarship opportunities and tuition reimbursement.

• Paid time off, including 8‑weeks of full‑pay parental leave, bereavement leave, and time off for new pet adoptions.
• Top‑quality medical, dental, and vision insurance plus health savings and flexible spending accounts.
• Pet perks: free exams, discounts on products and services at all Thrive locations.
• Subsidized support for children, adults, and pets.
• Mental health benefits, coaching, and therapy sessions.
• 401(k) with employer contribution, no waiting period.
• Continuing education and development support through free CE courses and paid time off.
• Scholarship opportunities and student loan support program.

Competitive salary starting at $70,000 per year. Salary will be negotiated based on credentials and experience.

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all team members, pet parents, and pets. We strive to create an inclusive culture where everyone belongs and feels empowered.