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Quality Assurance & Feedback Specialist

Job in Frederick, Frederick County, Maryland, 21701, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-10-30
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Production QC/QA
Salary/Wage Range or Industry Benchmark: 54000 - 72000 USD Yearly USD 54000.00 72000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent marketplace contractors to identify trends and ensure client standards are met.

The role involves real-time or post-hoc monitoring of agent interactions, calibration sessions with clients, and providing actionable feedback to the certification and operations teams based on quality results. Strong MS Office skills required.

Join us at Nex Rep LLC as our next Quality Assurance & Feedback Specialist in MD, United States.

Consider building your career as a Quality Assurance & Feedback Specialist at Nex Rep LLC.

The Quality Assurance & Feedback Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Quality Assurance & Feedback Specialist in MD, United States within Management & Operations, Sales.

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