Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member – Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources and mentor new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert – Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, Tire Pressure Monitoring systems, product specifications and seasonality, demonstrating knowledge of Point of Sale systems and phone and in‑person selling techniques.
• Be a Techie – Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement, utilising hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
• Be an Owner – Communicates equipment, tools and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, maintaining accurate inventory, audit safety and compliance standards, reporting complaints, safety hazards and problems, completing paperwork and logs, ensuring merchandise is packaged, labelled and stored in accordance with company policies and procedures, identifying member needs and assisting members with purchasing decisions and resolving issues and concerns.
• Be a Talent Ambassador – Being a brand advocate by valuing the members experience in the TBC area and modelling high quality service and products, developing influencing and inspiring others, working in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
• Compliance – Complies with company policies, procedures and standards of ethics and integrity, implementing action plans using the Open Door Policy and applying them in executing business processes and practices.
• Prioritisation – Completes work assignments and priorities by using policies, data and resources, collaborating with managers, co‑workers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change; difficulties and feedback.
• Respect the Individual – Embraces differences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps attract the best talent; works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence; strengthens the team by helping develop and mentor others, recognising contributions and accomplishments.
• Act with Integrity – Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, supports Walmart’s goal of becoming a regenerative company, acts in a self‑less, humble, self‑aware, honest, fair and transparent manner.
• Serve our Customers and Members – Delivers results while putting the customer first; makes decisions based on reliable information, balances short and long‑term priorities, and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for Excellence – Displays curiosity, a desire to learn, takes calculated risks, demonstrates courage and resilience; drives continuous improvements, is open to and uses new technologies and skills, supports others through change.

- Health benefits include medical, vision and dental coverage.

- Financial benefits…