Coop Steward

Overview

• Provides attentive, prompt, and friendly service to all internal and external customers
• Operating register and bagging for customers
• Assists in multiple departments
• Greets all who enter the store in an approachable, friendly manner
• Addresses customer inquiries or directs inquirers to the service desk for assistance
• Walks customers to products or personnel as needed
• Builds and maintains customer satisfaction with the products and services offered by the co‑op
• Maintains knowledge of products, sales, and promotions
• Maintains knowledge of drives, fundraisers, and events and communicates their details effectively
• May assist in ensuring small products at registers are stocked, or calls appropriate parties to ensure they are stocked in a timely manner (Assists with stocking register products)
• Works to ensure that goods are stocked and labeled appropriately to the standards of the department of focus
• Handles any product in a safe, sanitary, and conscientious manner
• Assists in ensuring displays, signage, and tags are accurate
• Participates in maintaining cleanliness and order
• Adheres to all workplace safety and security policies
• Participates in meetings and trainings when applicable
• May assist with curbside duties
• Other duties as assigned

• High School Diploma or equivalent education or experience preferred
• A minimum of one (1) year’s experience in a retail environment preferred
• A minimum of one (1) year’s experience and familiarity with natural foods preferred
• Supports the co‑op’s core values and aligns with the Co‑op Code of Conduct
• Ability to maintain a friendly and positive attitude
• Adapts readily based on evolving co‑op needs or in response to feedback
• Maintains composure and professionalism in the workplace
• Flexibility to work any shift, including mornings, middays, evenings, weekends
• Communicates needed accommodations in a timely manner
• Consistent access to reliable transportation