JD Associate - National Harbor Outlets, National Harbor, MD

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.
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* Position Title:

** Associate
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* Job Summary:

** As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.
** Why Join Us?**
* ** Competitive Pay & Benefits:
** Enjoy a comprehensive compensation package including retirement plans and employee discounts.
* ** Career Growth:
** We’re committed to your professional development and offer opportunities for career advancement within our growing company.
* ** Dynamic Environment:
** Be part of a vibrant team in a fast-paced and rewarding work environment.
* ** DE&I Initiatives:
** Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.
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* Key Responsibilities:

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* ** Customer

Experience:

** Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
* ** Sales & Performance:
** Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
* ** Operational Excellence:
** Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
* ** Team

Collaboration:

** Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
* ** Additional duties and projects as required.
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* Qualifications:

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* Experience:

** Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
* ** Customer-Centric:
** A passion for delivering outstanding customer service and creating memorable shopping experiences.
* ** Communication &

Collaboration:

** Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
* ** Flexibility:
** Willingness to work flexible hours, including weekends and holidays, as needed.
* ** Tech-Savvy:
** Basic math skills and familiarity with POS systems.
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* Minimum Requirements:

*** A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
* Availability to work on weekends and holidays as required.
* Consistent punctuality and regular attendance in line with the company’s policies.
* Clear spoken English to effectively communicate with customers.
* Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
** Physical Demands:
*** Requires prolonged standing approximately four to 14 hours per day.
* Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
* May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
* Required to lift items weighing 5 – 25 lbs regularly. In certain circumstances, weights may be higher.
* Must have good vision, including color differentiation.
* The work environment for this position is a moderately noisy retail…