Water Damage Crew Chief

Overview

Our locally owned Frederick, MD Service Master franchise is seeking self-motivated, hardworking and customer service oriented people to join our team.

• Job Type: Restoration, Leadership
• Work Hours:
  
  Full Time
• Compensation: $17.00 to $22.00 per hour, depending on experience
• Location:
  
  Frederick, Maryland – must live within 30 miles to respond quickly to customers

WATER DAMAGE CREW CHIEFS

We are currently seeking experienced disaster restoration crew chiefs for our Water Damage Division. Water Damage Crew Chiefs demonstrate leadership and coaching skills through effective instruction and supervision of team members. They utilize technology to record accurate and detailed job information and documentation into job management software, and participate in on-call rotation.

• Ensure the team’s performance aligns with Service Master Restoration guidelines and specifications
• Assess damaged properties to prevent further damage and stabilize
• Remove damaged materials
• Meet customers on site to guide them from chaos to calm
• Maintain inventory of clean, properly stocked, and organized service vehicles and equipment
• Be accessible by phone as necessary for on-call schedule
• Adhere to personal safety standards by wearing appropriate protective gear and using the right equipment
• Understand and follow product usage instructions and pass instructions to team members
• Perform production processes as scheduled and ensure quality control for all jobs
• Perform mitigation services including extraction, flooring removal, drywall removal, equipment placement and containment procedures
• Enter drying data into moisture mapping platform: MICA

• Valid Driver’s License and satisfactory driving record
• Thrive in high-pressure situations
• Positive attitude, willingness to learn and grow
• Strong communication, listening and interpersonal skills

• High school diploma or equivalent
• IICRC Requirements: WRT, HST, AMRT
• Restoration experience preferred

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or repositioning objects
• Stand and walk for extended periods; lifting, squatting, crawling and crouching required
• Express or exchange ideas with others and understand detailed information
• Be exposed to various inside and outside working conditions

We hire for attitude and train for skills. If you have the right attitude you will be able to grow with the company and take advantage of our career opportunities. Training is provided, but experience or certifications are a plus.

Disclaimer:
The statements describe the general nature and level of work performed. This description is not exhaustive. The company may modify responsibilities as needed. This job description does not constitute a contract and employment is  franchisee reserves the right to modify this description.

Compensation: $17.00 - $22.00 per hour

Our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining Service Master, you’ll be part of a network of dedicated professionals.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and hiring decisions are made by the franchise location.