Field Services Technician - Level 3

Overview

As a part of Johnson Controls' Data Center Solutions business unit, Silent-Aire is at the forefront in creating new and exciting products to support the data center industry. Our custom computer room air handling units (CRAHU) are industry-leading examples of energy-efficient and sophisticated cooling systems. We are a diverse, upbeat, team-oriented group of technicians, engineers and managers working daily to develop data center cooling equipment that is changing the face of the data center facility.

Learn about us and apply today to help us drive customer wins and be part of a team that believes that through teamwork, leadership, and collaboration anything is possible.

Note:

This description preserves the original content language and intent.

• Competitive pay

• Paid vacation/holidays/sick time - 10 days of vacation, 10 paid holidays, and five sick days each year

• Comprehensive benefits package including 401(K) with match as well as insurance coverage that starts on day one (medical, dental, and vision care)

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Supporting Silent-Aire's Mission Critical Services, you will work unsupervised while making informed decisions to complete tasks as instructed. You will also complete detailed end of day reports with complete accountability for the time spent on the task and identify and report the difference between any manufacturing and construction deficiency. This will be completed by leveraging your knowledge and understanding of electrical, mechanical and control systems including the following technical skills:

• Electric Motors (3-phase and 1-phase)

• Electric motor controls (contractors, starters, relays, disconnects, transformers, etc.)

• Various types of water pumps

• Intake and exhaust fans

• Economizers

• Humidifiers

• Variable Frequency Drives (VFDs)

• Electrical component troubleshooting

• Understands VFDs

The Technician must be able to proficiently demonstrate the following tasks:

• Soldering

• Brazing

• Check in with Manager after the end of each workday while in the Field.

• During, and/or at the end of each day/job, complete all company provided forms to the fullest extent possible.

• Responsible for time management of jobs scheduled each out of town.

• Check in with client at the beginning and end of each day.

• Obtain client signature on company provided forms where applicable.

• Use Time Clocks in the plant and ADP app when in the Field to account for daily times.

• Hand in paperwork at the end of each trip for processing in sequential order.

• Ensure all receipts or invoices for expenses have job numbers and get sent to the correct person.

• Ensure all excess materials used for each job are listed properly and documented.

• Assist on job sites with other Silent Aire Field Technicians as needed.

• Answer all office emails/calls in a timely manner.

• Check in as needed to ensure Manager or field supervisor are aware of your status.

• Secure parts and tools needed throughout the day for various jobs as required.

• Report all warranty repairs to the Manager or field supervisor and provide the necessary info needed to report back to the plant if it is a Silent Aire internal problem.

• Set expectations to other team members.

• Consult Manager or field supervisor in times of uncertainty.

• Give training to Field Technician II and support.

• Report to Plant Managers when not in the field.

• Must be able to build client confidence in company.

• Must respect and strictly adhere to the non-disclosure policies, on the jobsite and away.

• Provide information to management on training needs and courses of interest.

• Responsible for the daily preparation of the parts and tools for each day's activities.

• Complete work in a timely and workman like manner.

• Coordinate with dispatcher for the use of company tools and ensure they are returned to the office in a timely manner.

• Participate in company-wide internal meetings as required.

• Maintain company tools in a professional manner.

• Must maintain all safety equipment at all times

What we look for

Required:

• Fully understand and master electrical and control systems and how electricity works.

• Can identify 3-phase versus single phase wiring

• Understand how electricity flows AC and DC currents

• Fully understand Parallel and Series circuits

• Fully understand OHMS Law and can use a multi-meter to read voltage, resistance values.

• Must be able to troubleshoot large electrical circuits

• Fully understand the process of treating air so as to simultaneously control its temperature, humidity, and distribution

• Must be able to read and understand mechanical drawings

• Able to assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools

• Fully understand and has mastered the fundamentals of temperature and humidity measurement and control in air conditioning units

• Understand the process of treating air so as to simultaneously control its temperature, humidity, cleanliness, and…