Forward Deployed Engineer; TS​/SCI Poly

We’re hiring a Forward Deployed Engineer to help customers solve complex technical challenges and bring cloud and AI solutions into production. This role combines hands‑on engineering, solution architecture, and direct customer collaboration, with ownership from initial discovery through deployment.

What You’ll Do

• Work directly with customers to understand their needs and translate them into technical solutions.
• Build and deploy cloud infrastructure and applications using AWS and Kubernetes.
• Develop AI integrations and workflows using technologies such as LLMs, model APIs, and retrieval‑augmented generation (RAG).
• Own proofs of concept, troubleshoot deployment challenges, and guide solutions into production.
• Partner with product and engineering teams to turn customer feedback into product improvements.
• Travel occasionally to the Washington, D.C. area for customer meetings and technical working sessions.

What We’re Looking For

• Strong hands‑on experience with AWS and Kubernetes in production environments.
• Experience building or deploying applications using AI technologies.
• Strong programming skills in Python, Go, Type Script, or a similar language.
• Ability to explain technical concepts clearly and work directly with customers.
• Comfort navigating ambiguous requirements, solving problems independently, and owning delivery.
• Availability for occasional travel to the Washington, D.C. area.

Nice to Have

• Experience in forward deployed engineering, solutions engineering, or customer‑facing software engineering.
• Familiarity with Terraform, CI/CD, networking, and cloud security.
• Experience supporting enterprise, government, or regulated customers.
• Need to currently hold a TS/SCI with Poly Security Clearance