Operations Supervisor - Night Shift Differential - Transportation; Supply Chain​/Logistics

Operations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics)

Schedule:

Wednesday-Saturday 6:00 PM – 6:00 AM

Supporting: up to 87 drivers

Experience:

Transportation background, strong communicator, goal‑oriented, detail‑oriented, demonstrated leadership skills

Salary: $54,900–$72,700 annually and bonus eligible up to 12 % of base salary. Bi‑weekly shift differential of $205.00 ($5,330.00 annually).

Benefits:
Our excellent benefits plan keeps associates and their families happy, healthy, and secure. Learn more: (Use the "Apply for this Job" box below)./

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly including people, systems, customer needs, equipment, etc.; schedule workforce and equipment, manage performance of direct reports, make corrective actions, and participate in hiring and customer meetings as necessary.

• Establish and sustain that all supervisors and associates are trained, competent, and understand how their work relates to the customers' business objectives.
• Establish and sustain that performance standards are communicated and are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and other performance standards; provide coaching and counseling to associates.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
• Conduct team meetings.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations and assist in new associate training.
• Provide relief coverage for operational duties when associates use time‑off or are absent from the shift.
• Maintain a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Understand the relationship between decision‑making and profitability.
• Closely manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
• Ensure day‑to‑day management and associate activities are aligned with the location safety strategy.
• Provide associates with communication, training, feedback, and direction to ensure safe performance.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Conduct safety observations.
• Understand the location‑specific customer goals & objectives and work to meet and exceed these expectations daily.
• Determine areas that could benefit from continuous improvement efforts.
• Properly plan work assignments to ensure effective use of fleet equipment.
• Work with hourly associates to ensure they understand safe and efficient operation of equipment.
• Work with vendors and Penske Truck Leasing to ensure equipment is maintained and preventive maintenance is scheduled.
• Other projects and tasks as assigned by supervisor.

• Demonstrated leadership qualities with strong interpersonal skills and ability to connect, build rapport, and maintain solid relationships with associates, company leadership, internal and external customers.
• Ability to work efficiently and independently with strong time management and organizational skills.
• Strong written/oral communication skills and the ability to actively listen.
• Ability to manage through a problem, think critically, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficient computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
• Demonstrated ownership and responsibility to run the operation with a sense of urgency.
• High school diploma or…