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Customer Service Rep HelpDesk/Support Customer Success Mgr./ CSM

Customer Service Representative

Job in Fredericksburg, Stafford County, Virginia, 22403, USA
Listing for: U-Haul
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below

Employer Industry: Moving and Storage Services

Why consider this job opportunity:

  • Salary up to $300 hiring bonus and additional cash bonuses upon certification completion
  • Career stability with opportunities for advancement within the organization
  • Comprehensive benefits including health insurance, dental and vision plans, and life insurance
  • Paid holidays, vacation, and sick days for eligible employees
  • Employee Stock Ownership Plan (ESOP) and 401(k) Savings Plan
  • Supportive team environment with on-the-job education and training

    • What to Expect (Job Responsibilities):

  • Assist customers inside and outside a U-Haul center with products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers, ensuring equipment is clean and inspected
  • Answer customer questions and educate them regarding products and services
  • Prepare rental invoices and accept returned equipment

    • What is Required (Qualifications):

  • Valid driver’s license and ability to maintain a good driving record
  • High school diploma or equivalent
  • Ability to perform physical tasks, including moving equipment weighing a minimum of 50 lbs
  • Willingness to work in environments with moderate risks and discomforts
  • Commitment to maintaining a healthy work environment, including adherence to nicotine-free hiring practices

    • How to Stand Out (Preferred Qualifications):

  • Experience in customer service or a similar role
  • Familiarity with rental equipment or moving services
  • Certification in forklift operation or willingness to obtain
  • Strong communication skills and a friendly demeanor
  • Ability to work flexible hours, including weekends
    • #J-18808-Ljbffr
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