Data Center Technician

Job :  | Amazon Data Services, Inc. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location. The role involves hardware and network diagnostics followed by physical repair, installation of equipment, documentation, and process improvement within a 24/7 data center environment.

• Work to meet SLAs against assigned trouble tickets via a directed workflow.
• Serve as the first line touch point for hardware troubleshooting and technical issues.
• Perform regular server hardware repairs (drives, motherboards, etc.).
• Carry out routine network, server hardware, and OS-related repairs.
• Collaborate with cross-functional teams to complete routine work.
• Adhere to security and safety best practices in the data center.
• Participate in team meetings for metric analysis and daily/weekly goals.
• Identify and help create documentation for global use.
• Identify and help create process improvements relevant to the data center environment.
• Perform server upgrades and rebuilds as required; execute scheduled work.
• Interact with third-party vendors and contractors.
• Contribute to the development of other team members.

• Take ownership of technical issues brought by customers, engaging other teams to drive resolution.
• Demonstrate troubleshooting and problem-solving aptitude.
• Address root causes and consider broader context for problems.
• Maintain SLAs through proactive issue detection and reporting.
• Be proactive and act with initiative when direction is lacking.
• Improve effectiveness through process innovation.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to services. We work on challenging problems with thousands of variables and are looking for talented people who want to help.

• 1+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

• Experience dealing effectively with customers during problem resolution and operating under pressure

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at

USA, VA, Fredericksburg; USA, VA, Fredericksburg; USA, VA, Louisa; USA, VA, STAFFORD; USA, VA, Stafford — 27.00 - 48.00 USD hourly.

Here’s a note on eligibility:
Amazon does not sponsor immigration for this role, including H-1B, TN, or other non-immigrant visas. Lump sum relocation stipend is available for eligible candidates.

As of the posting dates, this role remains active. Posting dates:
Feb 21, 2026;
Nov 14, 2025;
Dec 29, 2025.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.