Applications Engineer Advanced Manufacturing

Job Summary

Obsidian Solutions Group (OSG) is seeking a customer-focused, technically capable Applications Engineer to support quoting, technical intake, and process selection for advanced manufacturing projects at our Fredericksburg, VA facility. This role plays a critical part in ensuring that prototype and small-batch manufacturing work is evaluated accurately, communicated clearly, and transitioned smoothly into production.

This is an exciting opportunity to join a rapidly growing team at a time of expansion. As part of our Advanced Manufacturing group, you will take ownership of customer engagement, quoting, and job setup while also gaining exposure to a broad range of workflows, including additive manufacturing, urethane casting, finishing, and quality processes. The role offers meaningful opportunities for growth in areas such as R&D support, workflow development, or future movement toward production management or technical leadership as our operations evolve.

Specific Responsibilities

• Customer Engagement & Quoting
• Serve as the primary technical point of contact for customer inquiries, quote requests, and general questions.
• Review customer models, drawings, and specifications to assess manufacturability.
• Recommend materials, manufacturing processes, and finishing options based on customer needs.
• Generate accurate quotes using established tools and workflows.
• Communicate lead times, technical considerations, and project expectations clearly to customers.
• Follow up on outstanding quotes and support successful project conversions.
• Job Setup & Production Coordination
• Create and maintain organized job folders and customer documentation.
• Translate customer requirements into clear production instructions for technicians, mold makers, and finishers.
• Coordinate with the production team to align job priorities, deadlines, and resource availability.
• Track project progress and update customers as needed throughout the build cycle.
• Ensure all customer requirements are captured accurately and communicated to the appropriate teams.
• Technical Support
• Perform light CAD edits or preparations for manufacturability when needed.
• Assist with basic file preparation for additive manufacturing or molding workflows.
• Support engineering reviews, DFM considerations, and technical discussions with customers.
• Contribute to internal documentation efforts, including SOPs, job instructions, or process updates.
• Continuous Improvement & Cross-Functional Support
• Participate in workflow evaluations and recommend process improvements within quoting, intake, or job setup.
• Support internal R&D builds or prototyping efforts when appropriate.
• Collaborate with production and quality staff to improve clarity, efficiency, and communication across the facility.
• Assist with light administrative tasks related to quote tracking, job creation, or customer updates.

Requirements

• Experience in additive manufacturing, manufacturing support, prototyping, or a related technical field.
• Ability to interpret CAD models, drawings, and basic GD&T.
• Strong communication skills with the ability to explain technical concepts to customers.
• Familiarity with SLA, FDM, or urethane casting processes.
• Ability to manage multiple projects, maintain organized records, and follow structured workflows.
• Comfort working in a fast-paced, hands-on production environment.
• Strong attention to detail and a commitment to accuracy in customer communication and job setup.

Physical Requirements and Work Environment

• On-site role in a manufacturing and R&D facility.
• Requires working near machinery, tools, and production materials.
• Must be comfortable navigating shop environments and performing minor hands-on tasks.
• Occasional support for demonstrations, testing, or evaluation events may be required.

Travel Requirements

• Limited travel (