Assistant Manager, Emergency Services - Law Enforcement and Community

OVERVIEW

Assesses the general psychological and medical status of individuals referred to the agency for services and determines and arranges for appropriate treatment providers, personally provides direct therapeutic treatment on an emergency basis and assists the Coordinator with leading the Emergency Services team.

Work is performed under general supervision and is guided by agency policies and procedures, quality assurance, public and private payor guidelines, diagnostic guidelines and professional practices and including ethical standards related to client interactions, state and federal regulations and guidelines.

• Develops, plans and/or conducts training modules in crisis intervention with the subject population for law enforcement personnel including those pursuing certification as Crisis Intervention Team officers.
• Develops, and implements alternatives to incarceration for the subject population in collaboration with law enforcement, magistrates, courts, Pre-Trial Services, Probation and Parole and the Commonwealth's Attorney.
• Monitors and evaluates the interactions and outcomes of interventions of CIT-trained officers.
• Compiles, evaluates and reports data in compliance to program funding requirements.
• Monitors, evaluates and reports on the staffing and operation of the multi-jurisdictional Crisis Assessment Center, MWH and leads related meetings with stakeholders.
• Leads interdisciplinary team meetings concerning CIT programs.
• Serves as a liaison to stakeholders for the Marcus Alert plan implementation.
• Maintains and reports data as required for the Marcus Alert plan.
• Completes assessments for individuals for hospitalization, completes the state required preadmission screening, evaluates and determines appropriate least restrictive environment to ensure the safety of the individual in crisis.
• Determines if individuals meet legal criteria for emergency custody orders and temporary detention orders and serves as the petitioner for these from local magistrates when appropriate.
• Assesses individuals in crisis to determine risk of suicide, homicide and significant impairment in self-care due to mental illness.
• Serves as a liaison with the medical providers, local inpatient psychiatric hospitals, state hospital systems and law enforcement to coordinate and maintain individuals placed under temporary detention orders who are unable to be placed due to various constraints.
• Coordinates and secures inpatient psychiatric hospital admissions on a voluntary and involuntary basis.
• Provides direct crisis intervention services including providing brief crisis counseling for individuals and families to referrals to the program at the RACSB clinic or in the emergency facility.
• Coordinates services and is liaison with other agencies:
  Hospitals, courts, social services, state offices, and others in the communities.
• Completes preadmission screenings for individuals being admitted to agency crisis stabilization program, and assesses for risk when individuals request an unplanned discharge from the program.
• Responds to program callers and phone inquiries.
• Provides quality assurance review of service input and other documentation to the electronic records system.
• Works a rotating, flexible schedule to ensure program services are available 24 hours a day, 365 days per year.
• Provides on call supervisory access on a bi-weekly basis to staff to present cases that require problem resolution, supervisory coordination with community partners, and/or clinical determinations for individuals being assessed to determine safety concerns both on an individual and community level and how to mitigate any risks.
• Collaboratively works alongside community partners to include private hospital staff, law enforcement, magistrates, correctional system staff, behavioral health staff, and all inner agency programs/providers.
• Assists the Coordinator with developing and maintaining the work schedule for ES Therapists.
• Represent the agency at community meetings as designated by the Coordinator.
• Provides clinical and administrative supervision in the absence of the Coordinator.
• Provides clinical licensure supervision to unlicensed…