Business Operations Coordinator

POSITION SUMMARY:

The Business Operations Coordinator is responsible for accounting, purchasing and procurement, processing technology invoices, vendor-management, and other administrative tasks that support the operations of the Technology Services Office. This position coordinates with the Accounting Department and vendors to resolve billing issues, manages technology subscriptions and software licensing records, and prepares financial and operational reports. The position serves as a key liaison between Technology Services, Accounting, vendors, and the organization's managed entities.

KEY RESPONSIBILITIES:

Regularly communicate with and take directions from the Technology Services Director

Process technology invoices for payment

Respond to billing inquiries from Diocesan entities in coordination with the Diocesan Accounting Department; leverage relationships with vendors to negotiate and resolve identified billing issues and solutions for refunds and credits

Handle all aspects of purchasing and procurement for technology orders

Purchase technology equipment i.e., networking, computers, printers, and accessories from a variety vendor partners

Receive and log equipment

Process equipment returns when necessary

Manage subscription renewals for technology equipment and systems

Daily work using Microsoft Excel, Teams, Outlook, and Word

Collect, review, analyze data and prepare reports, charts, budgets, and other presentation materials

OTHER RESPONSIBILITIES:

Provide exceptional customer service, both in-person and via phone calls and/or MS Teams video calls

Respond to and/or route routine inquiries from external and internal sources

Work with vendors and other office personnel in coordinating installation of technology assets for all managed entities

Participate with the organization’s technology team by articulating perceived improvements in business-related internal processes

Performs other duties as assigned

Requirements
POSITION REQUIREMENTS:
Education

Bachelor’s degree in Accounting, Business Administration, Finance, Information Systems, or related field preferred, but not required

Experience

Minimum 3 years of AP and/or purchasing experience. Candidates with bachelor’s degree in Accounting, Business Administration, Finance, Information Systems, or related field may also be considered in lieu of minimum work experience

Prior accounting software experience highly preferred. Experience utilizing Sage Intacct software is a plus

Experience purchasing technology is desirable

Skills

Quick learner with the ability to adapt, problem-solve, and perform effectively in a fast-paced work environment

Functions independently and as part of a team

Must be able to demonstrate organizational skills

Intermediate to advanced Excel skills with ability to build and modify basic functions, and create pivot tables, graphs and charts

Must have excellent communication skills

Must be comfortable working with numbers and financial data

Must be able to demonstrate attention to detail