Medical Office Administrator Institute

Position: Medical Office Administrator at The Newly Institute
Join The Newly Institute as a Medical Office Administrator and enhance client experiences in mental health care. This casual on-site role focuses on administration and outstanding customer support.

As a crucial part of the clinical team, you will assist in managing day-to-day operations and ensure smooth interactions with clients and clinicians.

Your role involves extensive scheduling, billing responsibilities, and delivering exceptional client service, all within a collaborative atmosphere focused on mental health improvements.

Key Responsibilities:

• Manage phone and email communications efficiently

• Handle and organize client scheduling and appointments

• Ensure accurate billing and payments for services rendered

• Support the welcoming and orientation of clients in the clinic

• Maintain and update client files and records appropriately

Requirements:

• Two years' experience in an administrative role

• Proven background in superior customer service

• Skilled in Microsoft Office and EMR management

• High school diploma; related post-secondary education preferred

• Successful background check for employment clearance

Bring your administrative expertise to The Newly Institute and support transformative mental health care.