Customer Support Administrator at Rentokil

Join Rentokil Terminix as a Customer Support Administrator and enhance your customer service skills in Fredericton, NB. You'll provide world-class support to both residential and commercial clients while managing contracts and invoicing.

In this vital role, you will be instrumental in maintaining customer satisfaction. Your responsibilities include setting up contracts, client portal support, and assisting Branch Managers and Technicians. You'll thrive in a professional environment, requiring excellent communication skills, attention to detail, and the ability to troubleshoot independently.

Key Responsibilities:

• Enter new contracts and job sales into CRM

• Support customer account maintenance and changes

• Handle daily and month-end invoicing accurately

• Upload invoices to 3rd party portals as needed

• Monitor service reports and collaborate with Branch Managers

Requirements:

• 2+ years of administrative experience

• Proficient in Microsoft Office and Google Suite

• Strong analytical skills and attention to detail

• Excellent verbal and written communication skills

• High School Diploma required; college diploma preferred

Shape your career with Rentokil while delivering exceptional customer service and support.
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