PMCC Operator

Join the Department of Transportation and Infrastructure as a PMCC Operator in Fredericton. This dynamic role emphasizes crisis communication, customer service, and radio coordination within a secure environment.

As a Level 4 Administrative Services member, you will manage both emergency and non-emergency calls, ensuring accurate information is relayed to the public and government agencies. Your communication skills will shine through as you access and convey sensitive information while collaborating in multi-agency environments. This role requires flexibility, effective interaction, and the ability to respond rapidly to emergencies.

Key Responsibilities:

• Answer and assess emergency and non-emergency calls

• Provide timely information during stressful situations

• Relay sensitive information to authorized personnel

• Coordinate radio connections during multi-agency events

• Record details from multiple technology systems

Requirements:

• High school graduation or GED

• One-year post-secondary diploma in a related field

• Five years in customer service or public safety preferred

• Proficient in computer programs and telephone systems

• Fluency in English and conversational French required

Enhance public safety and communication through effective service at the Fredericton PMCC.
#J-18808-Ljbffr