Evening Service Advisor at Bayview

Advance your career as an Evening Service Advisor at Bayview, where customer service is key. You will support our service team by assisting customers and managing their vehicle concerns effectively.

In this role, you will report to the Service Manager and engage directly with customers, ensuring their inquiries are addressed promptly. You will also verify warranty recalls and eligibility while maintaining ongoing communication throughout the repair process, ensuring clarity and transparency. Collaboration with the Service Foreman and technicians is crucial to meet customers' needs swiftly.

Key Responsibilities:

• Greet and welcome customers warmly

• Open repair orders with detailed vehicle information

• Verify warranty recalls and process claims accurately

• Maintain clear communication during repairs

• Identify and schedule preventative maintenance services

Requirements:

• Minimum 3 years in automotive or truck dealership

• Strong computer skills in Windows and MS Office

• Excellent customer service aptitude

• Cooperative and team-oriented approach

• Professional and positive attitude

Enhance customer satisfaction while playing a crucial role in our service department at Bayview.