Evening Service Advisor

Join Bayview as an Evening Service Advisor and play a vital role in supporting our customers in Fredericton, NB. Leverage your automotive expertise and customer service skills in this dynamic position.

In this key role, you will welcome customers, open repair orders, and ensure accurate communication throughout the repair process. You’ll verify warranty eligibility, process claims, and collaborate with technicians to prioritize customer concerns effectively. Your expertise will help maintain high service standards and facilitate smooth operations.

Key Responsibilities:

• Greet customers and open detailed repair orders

• Verify warranty claims and recalls for vehicles

• Communicate with technicians about customer concerns

• Maintain customer updates during the repair process

• Ensure accurate calculation and posting of charges

Requirements:

• At least 3 years in an automotive or truck dealership

• Strong computer skills, particularly in MS Excel and Word

• Excellent customer service and prioritization abilities

• Cooperative, team-oriented, and professional attitude

• Strong focus and adaptability in a busy environment

Bring your automotive knowledge and customer service talents to Bayview in Fredericton.