Lead Complaints & Tribunal Officer

Our client is seeking an experienced SEND Lead Complaints and Tribunals Officer to join our Education and SEND team on an interim basis to manage complex SEND appeals, represent the Local Authority at tribunals and drive early dispute resolution.

Location:

Medway Council, Gun Wharf (role advertised as remote, but priority will be given to candidates who can attend the Gun Wharf office as and when required).

Contract:

Interim - minimum 6 months with the potential to extend.

Key Responsibilities

Lead and manage all SEND appeal and tribunal casework

Represent the Local Authority at SEND Tribunals

Resolve disputes early through mediation and negotiation

Provide expert advise on SENDISTS matters to colleagues and partners

Support and coach the SEND team on complex casework

Ensure timely accurate preparation of all tribunal and complaint documentation

About You

Significant experience with Appeals and Tribunals processes

Proven ability to resolve disputes using negotiation, mediation and diplomacy

In-depth knowledge of SEND legislation, statutory processes and the impact of SEND on children and families

Strong organisational skills, resilience and the ability to manage competing priorities

If you are interested in this role please send your updated CV in the first instance.

#J-18808-Ljbffr