Po-Tco-Police Dispatcher Trainee

Position: PO-TCO-01 POLICE DISPATCHER TRAINEE

PO-TCO-01 POLICE DISPATCHER TRAINEE

Royal Canadian Mounted Police

Closing date:
June 22, 2026 - 23:59, Pacific Time

Reference number
RCM
25J
- Selection process number
25-RCM-EA-X-J-FRED-OCC-144256 Location
Fredericton (New Brunswick)
Salary
$65,714 to $79,953 Level
PO-TCO-01 - LES-TO-01 Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

On this page

About the position

Duties
Telecommunications Operators provide emergency and non-emergency communication services to the public, law enforcement, emergency services (fire and ambulance), and other departments and agencies, within an assigned jurisdiction, in support of the public and officers' safety.

As such, a Telecommunications Operator's key duties include:
• Responding to emergency and routine calls for service, down streaming/transferring calls to the appropriate agency, retrieving, analyzing, and recording accurate and timely information using computer-aided dispatch systems, record management systems or various police and non-police
database systems.

• Dispatching, monitoring status, and keeping track of on-duty units/officers and resources.

• Providing video surveillance monitoring of federal, provincial, territorial and municipal properties/sites, and operating/monitoring recording and silent alarm panels.
Work environment
You don’t have to wear a uniform to make a difference!

Telecommunications Operators (9-1-1 Police Dispatcher) provide a critical service within the RCMP that support both public and officer safety through the provision of information and assistance.

Telecommunications Operators are the hidden back bone for the work that our police officers carry out in communities across Canada.

Telecommunications Operators work in Communications Centers that operate 24 hours a day, 365 days a year which are located across the country in provincial, federal and municipal Communication Centres.

What does the work involve?

• Monitoring of police resources and systems with computer aided dispatch and monitoring systems

• Telecommunications Operators respond to public requests for police assistance, and many provide emergency services as a Public
Safety Answering Point for 9-1-1.

• Telecommunications Operators often are the first point of contact with people who call the RCMP which gives you a chance to assist the public when they are facing a crisis and get them the resources and help they need.
• ~~Shift Work ~~
• The 9-1-1 Police Dispatch Centers operate 7 days a week, 24 hours a day. You will be required to work irregular hours (mornings, evenings, weekends, and statutory holidays).
Intent of the process
The RCMP is seeking highly qualified and motivated candidates, who do not shy away from a challenge, to staff Telecommunications Operators positions at the J Division's Operational Communications Centre.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.
Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
The Indigenous Career Navigators Program, among others, is designed to provide Indigenous peoples with advice and guidance through the application/hiring process. To Indigenous peoples seeking individual support related to your application or during the assessment phase, please contact our RCMP Indigenous Career Navigator…