Po-Tco-Experienced Police Dispatcher

Position: PO-TCO-02 EXPERIENCED POLICE DISPATCHER
Selection process number
26-RCM-EA-X-J-FRED-OCC-148428

Salary
$72,282 to $87,946

Level
PO-TCO-02-LES-TO-02

Who can apply
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Duties  9-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, Ambulance Service and other first responder agencies such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities. A 9-1-1 Police Dispatcher has two primary roles:

Call Taking:
Answering calls from the public
Dispatching:
Directing police officers to respond to a specific location or event

As the “first” of the first responders, 9-1-1 Police Dispatchers serve as a critical link between citizens and the emergency help they require. They are the lifeline between people in critical and sometimes dangerous situations and the help they need

Intent of the process
The immediate need is to create a pool of qualified candidates to staff temporary and/or permanent positions, (including term, acting appointments and assignments). This pool may also be used to staff similar positions, with various language and security requirements.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Conditions of employment
Reliability Status security clearance - of the RCMP.All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process, which includes reference checks and an interview wherein questions may include (but are not limited to) previous employment, on-line activities, credit checks, alcohol and/or drug use.

Work shift work (24 hours a day, 7 days a week and 365 days a year)
Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive
Exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing
Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time

Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law)
Work on short notice and overtime to meet operational needs

You need (essential for the job)
Your application must clearly explain how you meet the following

A secondary school diploma, or an acceptable combination of education, training and/or experience.

Note:

Applicants from other police agencies (not police officers) who have experience call-taking and dispatching and who have completed a training program, will be required to pass the RCMP core training exams within the first 300 hours, to demonstrate proficiency in the RCMP National Telecommunications Training Program objectives.

Successful completion of a Canadian Police Call-Taking and Dispatching Training Program in Canada.

Significant
* experience as a 9-1-1 police dispatcher.
* Significant experience is defined as the depth and breadth of experience normally associated with full-time performance of duties for a period of two years within the last five years.

Applied / assessed at a later date

Language requirements (essential for the job)
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All…