Customer Service Associate

Job Title

Customer Service Associate

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature.

We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services.

We are often referred to as Thrift Proud. It is the millions of loyal customers who visit our 300+ stores and the more than 22,000 team members that make this possible.

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.

We are hiring for both Full Time and Part Time Customer Service Associates.

Help create a welcoming and engaging environment for customers, donors, and fellow team members, providing excellent customer service and support.

The chance to celebrate uniqueness. You will be part of a diverse team that values every background, experience, and perspective, and you will work in a purpose‑driven company that positively impacts the planet and local communities.

We offer an investment in the career‑path interests of our people and support continued growth and development as we expand our stores.

Comprehensive onboarding and training from day one, delivered by our Training Department / Savers University, which develops and delivers robust training to every team member.

We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full‑time team members
• Company‑paid life and AD&D insurance
• Group registered retirement savings plan (RRSP) with generous company matching provision
• Paid time off for leisure or other hobbies
• A range of mental health services to assist in managing daily life

371 Bishop Dr, Fredericton, NB E3C 2M6