Luxury Timepiece Sales Specialist - TAG Heuer - SouthPark Mall

TAG HEUER  At REEDS Jewelers, we bring timeless values together with the innovation and energy of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, excellence, and elevated experiences—offering fine jewelry and timepieces from the most prestigious brands in the world. We are family-owned and proudly committed to people, progress, and performance. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutique with TAG Heuer.
Known for its cutting-edge technology, bold design, and rich motor sport heritage, TAG Heuer represents the perfect fusion of precision and performance. This iconic Swiss brand shares our passion for excellence, making it a natural fit within the REEDS portfolio of luxury offerings.
Charlotte  is a major financial and business center with a thriving luxury retail market. South Park Mall and Northlake Mall are key shopping destinations, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at South Park offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth.
This boutique is exclusively operated by REEDS Jewelers under the TAG Heuer brand, offering an opportunity to lead a store dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We’re looking for an  energetic and driven Timepiece Sales Specialist  to join our team, deliver an exceptional client experience, and represent the excellence of the TAG Heuer brand.
This is more than a sales role — it’s a chance to build client relationships, share your passion for luxury timepieces, and grow your career in an elevated retail environment.
What You’ll Do   Sales & Business Support
Deliver on personal and store sales goals, KPIs, and profitability
Serve as a brand ambassador and product expert on the sales floor
Maintain expert knowledge of product features, brand heritage, and timepiece technology
Support merchandising, inventory management, and promotional execution
Client Experience & Community Engagement
Create a client-first culture centered on luxury service and personalized experiences
Manage an appointment-driven selling model and cultivate long-term client relationships
Participate in personalized client outreach and clienteling efforts
Assist with in-store events that drive traffic, elevate brand presence, and strengthen client loyalty
Collaborate with corporate teams on marketing and community engagement
Team Development & Leadership
Partner with leadership to support a high-performing team culture
Provide peer support, share product knowledge, and foster team collaboration
Participate in ongoing training for selling skills and client service excellence
Operations & Store Standards
Ensure accurate inventory management, POS system usage, and shrink control
Maintain boutique visual standards, presentation, and organization
Execute store operations efficiently and professionally
Our Values  We lead through REEDS’ core principles:
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others

Required Qualifications
3+ years of experience in luxury retail, timepieces, or jewelry
Proven ability to exceed sales goals while building brand loyalty
Strong selling, communication, and relationship-building skills
Proficient in POS systems, Microsoft Office, and digital communication tools
Availability to work a flexible schedule including evenings, weekends, and holidays
High School Diploma or equivalent
Ability to stand long durations of time and carry up to 30 lbs.
Legal authorization to work in the U.S.

Preferred Qualifications

Experience with premium timepiece brands
GIA coursework or certifications
Deep passion for horology and creating elevated, memorable client experiences
REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.
REEDS Jewelers is an Equal Opportunity Employer.
We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

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