Customer Service Representative

Position: Customer Service Representative at Michaels
Delve into a fulfilling role at Michaels in Fredericton, NB, where you'll deliver exceptional customer service and ensure a friendly shopping experience. Engage with customers, handle transactions, and support store operations effectively.

As a Service Team Member at Michaels, you will facilitate customer shopping experiences, assist with locating products, and handle quick and friendly checkouts. Key responsibilities include participating in merchandise unloading, maintaining store standards, and promoting customer engagement through loyalty programs and surveys.

Key Responsibilities:

• Assist customers with product inquiries and solutions

• Provide quick, friendly checkout experiences

• Educate customers on loyalty programs and surveys

• Support the unloading and stocking of merchandise

• Maintain store recovery and in-stock levels

Requirements:

• Retail or customer service experience preferred

• Ability to stand for extended periods

• Skills in lifting and moving merchandise

• Willingness to engage with customers positively

• Experience with diverse customer interactions

Bring your passion for service and retail expertise to contribute to Michaels' mission in Fredericton.
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