Team Lead, Retail

Position: Team Lead at Cannabis NB
Elevate customer experiences as a Team Lead at Cannabis NB. Drive sales, inspire your team, and support daily operations while fostering a culture of accountability and exceptional service.

In this pivotal role, you will collaborate with the Retail Store Manager to achieve sales and operational goals at Cannabis NB. You will lead, motivate, and coach team members, ensuring they deliver outstanding customer service. Your leadership will foster a positive team culture that encourages collaboration and accountability while adhering to corporate and legal compliance.

Key Responsibilities:

• Support Store Manager in sales and operational targets

• Lead, coach, and train team members for customer excellence

• Foster a positive, accountable team culture

• Ensure compliance with loss prevention policies

• Conduct performance reviews for new hires and existing staff

Requirements:

• 3+ years in retail/customer service leadership

• Proven team development and results driving skills

• Bilingual in French and English

• Strong communication and interpersonal skills

• Flexible work schedule, including weekends

Join Cannabis NB as a Team Lead and inspire a high-performing retail environment.
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