Customer Service Supervisor

Position: Customer Service Supervisor Shoppers Drug Mart
Become a part of Shoppers Drug Mart as a Customer Service Supervisor, focusing on delivering outstanding health and beauty services. Manage customer interactions, staff training, and loss prevention efforts for a seamless retail experience.

In this pivotal role, you will ensure that cashiers and merchandising staff are well-trained and comply with store standards. Your leadership will be crucial in addressing customer concerns and enhancing merchandise presentation. Upholding health and safety protocols is also part of your responsibility.

Key Responsibilities:

• Train staff and ensure adherence to store policies

• Manage daily cash operations and inventory tracking

• Resolve customer inquiries and promote survey feedback

• Maintain organized and clean product displays

• Comply with store image and housekeeping standards

Requirements:

• Strong judgment and problem-solving capabilities

• Proficient in computer operations and product knowledge

• Organized with exceptional time management abilities

• Ability to work independently and collaborate effectively

• Flexibility to perform cashier duties when necessary

Elevate your career with Shoppers Drug Mart, delivering exceptional service and seamless store management.