Retail Returns And Refunds Associate

Handle refunds, returns, and customer questions at Walmart Canada’s Regent Mall location in Fredericton, New Brunswick.

As a Customer Service Desk Associate, you will represent Walmart’s values at the front end while supporting accurate, efficient store operations. The work includes processing exchanges, completing forms, checking merchandise, and maintaining tax-exempt records. Availability across evenings, weekends, and holidays is required.

• Support customers with refunds, exchanges, and directions
• Follow procedures when processing returned merchandise
• Verify returned items against refund slips
• Send damaged merchandise to Claims for processing
• Scan items correctly before returning them

• Be 16 years of age or older
• Maintain focus during high task volumes
• Plan effectively for overnight hours when scheduled
• Perform stocking, zoning, and organizing tasks
• Lift up to 20 pounds regularly and 50 occasionally

Bring careful refund processing, scanning accuracy, and customer assistance to Walmart Canada’s Regent Mall service desk.