Flooring Sales Associate Customer Service

Help customers find flooring solutions at The Home Depot through product knowledge, project guidance, and attentive service across the store.

As a Flooring Sales Associate, you will assess customer needs, explain product features, and recommend related items for complete projects. You will greet, engage, and thank customers while providing basic service in adjacent departments. The work emphasizes customer focus, effective communication, and continued product learning.

• Follow The Home Depot GET Model with every customer
• Ask open-ended project questions to determine customer needs
• Discuss good, better, and best product options
• Educate customers about complete projects and related services
• Maintain signed, displayed, and clean department products

• High School Diploma or equivalent
• Customer focus and effective communication
• Interpersonal skills for customer assistance
• Retail or trade experience is an asset
• Availability for flexible evenings and weekends

Apply your customer service, flooring knowledge, and project guidance skills as a Flooring Sales Associate at The Home Depot.