Youth Intervention Support Worker

Youth Intervention Support Worker

Reports to:

Team Lead / Supervisor

Schedule:

8-hour shifts (Days, Nights, Weekends as scheduled)

Compensation: $20.00 – $22.00 per hour

Organization:
Wolastoqiyiik Family Services

About WFS
At WFS, we are dedicated to empowering youth in care with empathy, structure, and opportunity. We believe in creating environments where young people can heal, grow, and build the skills needed to thrive independently. Our team members are compassionate professionals who bring consistency, respect, and care to every interaction, ensuring that each youth feels safe and supported.

Position Overview
The Youth Intervention Support Worker (YISW) plays a vital role in maintaining both the emotional and physical safety of youth living in alternative Housing. This position combines the responsibilities of a Youth Support Worker with enhanced training in safety awareness, crisis prevention, and behavioral intervention. YISWs help create a stable and supportive home environment by providing mentorship, daily living support, and calm, effective responses to behavioral or safety-related situations.

They are responsible for implementing trauma-informed care practices, maintaining documentation standards, and upholding the safety and well-being of everyone within the home.

Key Responsibilities

Take the lead in any heightened situations and direct the team on how to support and de-escalate the situation to ensure the youth and team's well-being.

Provide direct care, guidance, and emotional support to youth in care.

Maintain a safe and secure environment through routine safety checks and situational awareness.

Respond to behavioral incidents and crises using approved de-escalation and intervention techniques (e.g., NVCI).

Accurately document and report incidents, observations, and daily progress in accordance with WFS policies.

Collaborate with team members and external partners such as law enforcement or clinical professionals when appropriate.

Model empathy, respect, and professionalism to promote a culture of safety, stability, and trust.

Qualifications

Diploma in Police Foundations, Security, Community Justice Services, or related human services field.

Experience working with at-risk youth in residential or community settings.

Training in Nonviolent Crisis Intervention (NVCI) or equivalent.

Strong interpersonal, communication, and conflict-resolution skills.

Ability to remain calm and professional in high-stress situations.

Core Competencies

Trauma-Informed Practice:
Responds to youth behaviors with understanding and compassion.

Safety Awareness:
Maintains high situational awareness to protect youth and staff.

Professionalism:
Upholds confidentiality, ethical conduct, and WFS standards.

Communication:
Communicates effectively and respectfully with youth and colleagues.

Teamwork &

Collaboration:

Works cooperatively to maintain a consistent and supportive environment.

Crisis Response:
Uses trained techniques to manage and de-escalate crises safely.

Integrity & Accountability:
Takes responsibility for actions and demonstrates reliability.

Empathy & Relationship Building:
Builds trust and encourages positive growth through respectful connection.

Why Join Wolastoqiyik Family Services?
At WFS, you’ll join a compassionate team dedicated to making a real difference in the lives of youth. We provide training, ongoing support, and opportunities for professional growth. If you’re passionate about youth care and have a strong sense of safety and responsibility, we invite you to apply and be part of the WFS family.

Benefits

Casual dress

Dental care

Employee assistance program

Extended health care

Flexible schedule

Life insurance

RRSP match

Vision care

Wellness program

Schedule

8-hour shift

Experience

Youth Support: 1 year (preferred)

Work Location:

In person

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