Training and Instructional Designer

Company Overview

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources, is a Fortune 1000 diversified energy company committed to a sustainable, cleaner energy future. The company offers a friendly, community‑minded environment, flexible work schedules, opportunities for growth and development, and competitive pay and benefits.

We are seeking a Training and Instructional Designer. The role is responsible for designing, developing, and delivering effective training programs that enhance employee skills and organizational performance. The position oversees the execution of training initiatives using diverse methodologies—adult learning principles, experiential techniques, and modern learning tools—to maximize program effectiveness and learner engagement.

• Partner with training management to identify learning needs and design effective solutions grounded in adult learning principles and best practices. Solutions may include ILT, VILT, videos, and eLearning modules.
• Collaborate with SMEs and management to review, update, and enhance existing training materials for relevance, accuracy, and learner engagement.
• Develop formal and informal assessment tools to measure learning outcomes and performance improvements.
• Build and maintain strong relationships with SMEs to ensure effective collaboration and knowledge sharing.
• Facilitate skill‑building sessions beyond technical training to support overall employee development.
• Assist the training manager in managing the LMS to ensure ease of use and accurate data tracking.
• Coordinate training schedules and maintain up‑to‑date training records as needed.
• Collect, analyze, and apply feedback from training programs to continuously improve learning experiences.
• Demonstrate a positive, professional attitude in all interactions.

• Bachelor’s degree in education, human resources, or related field, or an equivalent combination of education and experience.
• Master’s degree in adult/continuing education or instructional/curriculum design preferred.
• Minimum of 2 years in instructional design, development, and delivery with a strong focus on adult learning principles.
• Solid understanding of adult learning theory, training methodologies, and storyboarding techniques, emphasizing experiential learning.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Basic knowledge of eLearning authoring tools (e.g., Articulate, Captivate).
Familiarity with learning technologies, including Learning Management Systems and scheduling/tracking tools.
• Exceptional written and verbal communication skills.
• Strong presentation and facilitation abilities.

Base Pay: $66,300 – $84,500 per year (range dependent on experience, skills, and knowledge). This role is eligible for an annual short‑term incentive program.

• Medical insurance coverage from day 1
• 401(k) program with immediate vesting and generous company match
• Company stock purchase plan
• Wellness programs, including free on‑site and off‑site fitness centers
• Employee Assistance Program (EAP)
• Tuition reimbursement program
• Paid time off including paid holidays

Job Location Type:
Onsite

Job Function:
Education and Training

Industry: Utilities

Seniority Level: Entry level

Employment Type:

Full‑time

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.