Assistant Stylist

Assistant Stylist at Ulta Beauty, Inc. summary:

The Assistant Stylist position at Ulta Beauty involves supporting experienced stylists while learning and performing hair care services, guest consultations, and retail sales. This temporary role focuses on developing technical skills, providing exceptional guest service, and promoting salon products and services. Responsibilities include assisting with hair treatments, styling, product demonstrations, and maintaining salon cleanliness and safety standards.

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging —even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

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GENERAL SUMMARY & SCOPE

The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest’s total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards).

During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.

PRINCIPAL DUTIES & RESPONSIBILITIES (
* Essential Functions)

The Assistant Stylist is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
• Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:
  • Add-on recommendations
  • Shampoo and treatment process
  • Blowouts and styling guests
  • Global and retouch color applications
  • Assisting with foils (e.g., folding/handing foils)
  • Cleaning/sanitation and organizing duties
  • Pre-booking
  • Retail recommendations
• After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
• Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
• Sh…